I discuss the common problem of siloed functional hierarchies and the role they play in subverting the purpose of organisations and disruption to collaboration and communication. Local optimisation is at the heart of a lot of well-meaning but destructive change.
Through the example of delivering a new service, we discuss how to structure people in a different way to create highly effective collaborations that focus on end-to-end delivery. Key is the role that these collaborations play in identifying waste and enabling big improvement leaps.
I hope you enjoy this video and more that follow soon in the Transformation Dialogues series.