In this Transformation Dialogues video, Ann Blythman interviews me to understand how to create a much greater sense of ownership within an organisation.
I discuss the role that lack of ownership plays in undermining most change programmes and how my approach is different from conventional change processes.
Through the example of documentation, we explore how whole processes can disappear when people explore what is actually used. Joint ownership of the whole problem enables radical change.
I hope you enjoy this video and more that follow soon in the Transformation Dialogues series.
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