90% of Organisational Change is about People, not Process

90% of the change work I do in organisations is about people, not process or tools. It’s navigating the politics, building relationships, overcoming barriers and helping people work together to solve common problems.

I know from when I arrive in an organisation that the people working in it are the experts on what they do. They already have the answers they need between them but the fragmented and siloed system in which they work makes accessing those answers impossible.

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